Terms & Conditions

About these terms

This website is operated by Your Glow Polyclinic L.L.C. (“Your Glow”, “we”, “us”), Villa 9, Al Wasl Road, Jumeirah 3, Dubai, United Arab Emirates. By using this website you agree to these terms. If you do not agree, please do not use the website.

Use of this website

You may use this website to learn about the clinic and its services and to contact us. You agree not to misuse the website, including by attempting to interfere with its operation, gain unauthorised access to it, or use it for any unlawful purpose.

Medical information disclaimer

The content on this website is general information about our clinic and the services we offer. It is not medical advice, a diagnosis or a treatment recommendation, and it does not replace a consultation with a qualified clinician.

Every treatment decision is made only after an individual assessment. Suitability, risks, expected recovery and outcomes vary from person to person, and no particular result is guaranteed.

Patient reviews

Patient reviews shown on this website were written by patients and are displayed as originally published, or as a faithful translation. Each describes one person’s own experience. Reviews are not medical advice and do not mean that you will have the same experience or result.

Appointment enquiries

You can contact us by telephone, WhatsApp or email. Sending an enquiry does not create a confirmed appointment or a clinician–patient relationship; an appointment is confirmed only when our team confirms it with you directly.

Please do not use this website, WhatsApp or email for urgent or emergency medical needs. In an emergency in the UAE, call 998 for an ambulance or go to the nearest emergency department.

Fees

Any fees mentioned to you before a consultation are indicative. Your treatment options, timing and fees are explained during your consultation, before any treatment begins.

Third-party links and services

This website links to services operated by third parties, such as WhatsApp and Google Maps. We do not control those services and are not responsible for their content or practices. Their own terms and privacy policies apply when you use them.

Intellectual property

The Your Glow name, logo, text, design and images on this website belong to Your Glow Polyclinic L.L.C. or are used with permission. You may not copy, reproduce or reuse them without our prior written consent, except for personal, non-commercial viewing.

Availability and accuracy

We aim to keep the website accurate and available, but we do not guarantee that it will always be uninterrupted, error-free or up to date. Services, doctors and information shown may change.

Limitation of liability

To the extent permitted by applicable law, Your Glow is not liable for any loss arising from your use of, or reliance on, this website or any linked third-party service. Nothing in these terms limits any liability that cannot be limited under applicable law.

Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they were last changed. Continuing to use the website after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai.

Contact

Your Glow Polyclinic L.L.C.
Villa 9, Al Wasl Road, Jumeirah 3, Dubai, UAE
Email: info@yourglow.ae
Telephone and WhatsApp: +971 58 882 4194